The report covers the following areas:
Introduction
Info-communication technologies has played a large role in changing the way we live and the use of internet is easily associated with almost everything we do. In fact, we need internet to be able to do our work, project research, download songs (of course, legally),
book movie tickets and a lot more. It is very difficult to separate internet from our lives these days. At the same time, internet is also able to connect through video calls and websites like facebook and twitter has done its part in helping people communicate more. Communication has since moved on from just simple telephone calls and text messages and the evolvement of hand phones has helped internet be easily accessible and it can be used in almost every corner of the world. These days, without having any internet connection can cause delays and frustrations and simply said, internet does make the world goes round.
Introduction
Info-communication technologies has played a large role in changing the way we live and the use of internet is easily associated with almost everything we do. In fact, we need internet to be able to do our work, project research, download songs (of course, legally),
book movie tickets and a lot more. It is very difficult to separate internet from our lives these days. At the same time, internet is also able to connect through video calls and websites like facebook and twitter has done its part in helping people communicate more. Communication has since moved on from just simple telephone calls and text messages and the evolvement of hand phones has helped internet be easily accessible and it can be used in almost every corner of the world. These days, without having any internet connection can cause delays and frustrations and simply said, internet does make the world goes round.Hotel Room Reservation - Past vs Present
One of the industries that has gone through many changes and has benefited from the improvements in info-communication is the service industry. Companies in the service industries includes hotels, clothing and food has benefited positively and is able to serve the masses more effectively. Purchasing clothes online from another country can be done through online shopping and this service was definitely not available 10 years ago. People find it easier to purchase them online and can save the trouble of physically going to the shops at a nearby shopping mall. From here, companies can see the business grow and definitely increase their sales if they are able to sell more clothes online and some companies has preferred to work virtually and make do without a shop. Companies will be able to save rental costs and this can definitely increase their revenue in the long term.
One of the industries that has gone through many changes and has benefited from the improvements in info-communication is the service industry. Companies in the service industries includes hotels, clothing and food has benefited positively and is able to serve the masses more effectively. Purchasing clothes online from another country can be done through online shopping and this service was definitely not available 10 years ago. People find it easier to purchase them online and can save the trouble of physically going to the shops at a nearby shopping mall. From here, companies can see the business grow and definitely increase their sales if they are able to sell more clothes online and some companies has preferred to work virtually and make do without a shop. Companies will be able to save rental costs and this can definitely increase their revenue in the long term.

Looking particularly at the hotel industry and names like Hilton, Ritz Carlton and Holiday-Inn are among some prominent hotels that would have come to our mind. The service industry is just as competitive as any other industry and hotel companies uses internet as a source of medium to advertise and reach out to their visitors by providing premium services and privileges. As we all know, hotel room reservation has evolved from just booking rooms through telephone calls to booking them online. Booking through telephone calls is probably non-existent and troublesome as online applications and forms are always provided on the hotel specified websites and hotels chooses to use services from websites -hotels.com,agoda.com, zuji.com to
simply make tourists or visitors reserve their room efficiently and not being able to face any problems of not having hotel rooms once they reached their destination. Sometimes tourists might find themselves in a situation where rooms are always fully booked and being unfamiliar with the country they might face difficulties and this might scar their experience and memories of the country. Since tourism is a source of income for most developed and developing countries, hotels play an important role in making sure the accommodation is available and make every trip for the tourist a good one.
simply make tourists or visitors reserve their room efficiently and not being able to face any problems of not having hotel rooms once they reached their destination. Sometimes tourists might find themselves in a situation where rooms are always fully booked and being unfamiliar with the country they might face difficulties and this might scar their experience and memories of the country. Since tourism is a source of income for most developed and developing countries, hotels play an important role in making sure the accommodation is available and make every trip for the tourist a good one.Advantages
Websites which cater specially to hotel reservations has since grown from normal room bookings. Now they even provide locations of specific sightseeing locations, shopping malls, famous eateries and places not to be missed when you visit a country. As the standard of living gets higher, a person expectation increases as well and if a website is easy to use, it will be able to bring back frequent customers n especially if it is able to provide and promise the lowest price for accommodation as possible. Certain countries have made the reservation process much easier and simple. For China, businessman or tourist can simply go to http://hotels.english.ctrip.com/Domestic/SearchHotel.aspx to book hotel rooms and enjoy discounts and since China has different cities, the websites even provides views of hotels according to their destination. As a viewer, we would definitely come back to book our hotels as it definitely reliable and know that our reservation would not go wrong. As for Singapore, the website http://www.singaporehotelsreservation.com/ is available and viewers can choose their preference according to their budget and hotel location.
Websites which cater specially to hotel reservations has since grown from normal room bookings. Now they even provide locations of specific sightseeing locations, shopping malls, famous eateries and places not to be missed when you visit a country. As the standard of living gets higher, a person expectation increases as well and if a website is easy to use, it will be able to bring back frequent customers n especially if it is able to provide and promise the lowest price for accommodation as possible. Certain countries have made the reservation process much easier and simple. For China, businessman or tourist can simply go to http://hotels.english.ctrip.com/Domestic/SearchHotel.aspx to book hotel rooms and enjoy discounts and since China has different cities, the websites even provides views of hotels according to their destination. As a viewer, we would definitely come back to book our hotels as it definitely reliable and know that our reservation would not go wrong. As for Singapore, the website http://www.singaporehotelsreservation.com/ is available and viewers can choose their preference according to their budget and hotel location.

Disadvantages
However, with all the technology taking over the job of what humans used to do, we will find ourselves fighting with the ever growing info-communication society and constantly have to keep up as we are now very reliant on it. In addition, some bogus websites and parties may create websites to cheat when hotel reservation is done at an unaccredited website. So as a visitor to a website, we have to make wise decision before making our booking and read along the thin lines as to their cancellation or refunds.
Conclusion
In conclusion, we have to be smart users and make use of the info-communication technology opportunities that has definitely has help us improved our standard of living and make us efficient individuals and let us save time and effort.
However, with all the technology taking over the job of what humans used to do, we will find ourselves fighting with the ever growing info-communication society and constantly have to keep up as we are now very reliant on it. In addition, some bogus websites and parties may create websites to cheat when hotel reservation is done at an unaccredited website. So as a visitor to a website, we have to make wise decision before making our booking and read along the thin lines as to their cancellation or refunds.
Conclusion
In conclusion, we have to be smart users and make use of the info-communication technology opportunities that has definitely has help us improved our standard of living and make us efficient individuals and let us save time and effort.